Poland Customer Case: Adding New Machines to Fill Extra Space

1. Customer Needs

This Polish customer had already purchased several amusement machines from Dinibao and was satisfied with their performance. With increasing foot traffic in the arcade, the customer noticed there was still a small unused space in the venue. They wanted to maximize this area by adding new attractions.

Key requirements:

• Compact machines that don’t take up too much space.

• Eye-catching design to attract kids’ attention.

• Safe, durable, and easy-to-maintain equipment.

2. Design Proposal

Based on the venue photos and floor plan provided, our design team proposed:

• Placing a small carousel (Angle Carousel) near the entrance to create a visual highlight and attract kids.

• Installing a kiddie ride (Race House) in another free corner to provide extra variety and interaction.

The proposed plan made good use of the remaining space without overcrowding the venue.

3. Machine Selection

After several rounds of discussion and adjustments, the customer confirmed the following machines:

1. Angle Carousel – A compact and colorful mini carousel with smooth rotation, lights, and music, suitable for children aged 3–8.

2. Race House Kiddie Ride – A fun rocking ride with attractive design, offering safe and exciting play for kids.

The customer was very satisfied with the choices, stating that both machines fit perfectly with their arcade’s existing style.

4. Machine Production

Once confirmed, Dinibao factory began production immediately:

• Using safe, eco-friendly materials for all parts.

• Strengthened carousel structure to ensure stable long-term operation.

• Added anti-slip design for the kiddie ride, improving safety.

• Production was completed in just 10 working days, ready ahead of schedule.

5. Customer Inspection

Before shipment, our team provided detailed photos and videos:

• Showcasing the overall look and lighting effects.

• Demonstrating test runs of both machines.

• Showing packaging details to reassure safe transport.
  The customer confirmed everything met their expectations and approved the shipment.

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6. Shipment

• Packed with thick bubble wrap + wooden frame for maximum protection.

• All major parts labeled with numbers for easy assembly.

• Full export documentation provided: packing list, invoice, and certificate of origin.

• Machines shipped through a reliable logistics channel to Europe.

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7. Customer Receiving Goods

About two weeks later, the customer successfully cleared customs and received the goods. All machines arrived in perfect condition, with no damage.

8. On-Site Installation

With our detailed installation guide and video support, the customer’s team quickly assembled the machines:

• The Angle Carousel was easily installed and tested with lighting and music.

• The Race House kiddie ride was assembled within a short time.
  The entire installation took just one day.

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9. Venue Situation

The new machines perfectly filled the remaining space:

• The Angle Carousel became a highlight near the entrance, drawing kids in right away.

• The Race House added more fun variety, complementing the existing setup.

10. Customer Feedback

The customer shared very positive feedback:

• Kids love both the carousel and the kiddie ride, often lining up to play.

• Parents appreciate the safe and entertaining designs.

• The customer was impressed again with Dinibao’s professionalism and efficiency, and expressed plans to add more machines in the future.