Case Study: 300sqm Indoor Amusement Park in Indonesia – From Demand to Successful Operation

Detailed Implementation Process

1. Understanding Client Needs

• Equipment must be safe, durable, and compliant with local entertainment industry standards;
• The equipment portfolio should include competitive, casual, and prize-redemption types to meet diverse entertainment needs;
• The overall layout must maximize space utilization while avoiding overcrowding;
• Equipment operation should be simple and easy to learn, adapting to local consumers with varying levels of familiarity;
• Provide reliable after-sales service, including installation guidance and maintenance support.
•  

2. Customized Equipment Selection

Basketball Machine: Crazy Basketball

• Equipped with a high-sensitivity scoring sensor to accurately record every shot, with real-time score display and sound effects enhancing the competitive atmosphere;
• Adjustable basket height, suitable for both children and adults, expanding the user base;
• Wear-resistant court surface and high-quality basketballs ensure long-term use under high foot traffic;
• Supports single-player challenge and two-player competition modes, with a built-in ranking system to stimulate repeated play.
•  

Lottery Machines (9 Models)

1. Air Hockey: Adopts a smooth air cushion system for fast and fluid puck movement; features a sturdy aluminum alloy frame paired with impact-resistant tempered glass tabletop. The two-player competitive design includes scoring lights and exciting background music, suitable for all age groups.
2. Ball Toss: Colorful target areas correspond to different point values, equipped with soft and safe foam balls and an automatic ball return system to reduce manual operation; multiple difficulty levels are available, and players can redeem lottery tickets based on their scores to enhance participation.
3. Two-Player Racing: 120° wide-angle high-definition display paired with a hydraulic shock absorption chassis; professional racing steering wheel with force feedback technology restores realistic driving vibrations and steering feel. Supports offline two-player competition with rich track options and real-time speed data display, meeting the needs of racing enthusiasts.
4. Shark Wheel: A unique casual racing game with a cartoon shark-themed design that attracts children; simplified steering operation and vivid visual effects make it easy to get started, while random bonus levels increase the fun of winning lottery tickets.
5.  
6. Two-Player Shooting: High-precision infrared sensing technology achieves accurate shooting feedback, with rich adventure-themed game interfaces and dynamic sound effects. Supports two-player cooperative and competitive modes, with multiple weapon upgrade options to extend game duration.
7. Hit Clown: Clown dolls pop up randomly, with responsive hitting pads and a scoring system that rewards quick reactions; soft pad design ensures child safety, and bright colors paired with fun sound effects enhance the entertainment experience.
8.  
9. Lane Master: A classic skill-based game where players must control a ball through curved lanes without dropping it; non-slip track surface and adjustable speed settings adapt to different skill levels, issuing lottery tickets based on completion time to attract repeated challenges.
10.  
11. Ring Bottle: A fun game combining precision and luck, with stable bottle placement and lightweight, easy-to-throw rings; clear winning rules and high venue visibility easily attract onlookers to participate.
12. Rainbow Castle: A parent-child-friendly lottery machine with bright rainbow-themed visual design and simple operation – players throw balls into colored holes to redeem corresponding lottery tickets; low difficulty suitable for young children, promoting parent-child interaction and family participation.
13.  

Prize Machine: Candy Shop

• Full transparent visible design showcases colorful candies and gifts, attracting attention from a distance;
• Intelligent clamping system with adjustable tightness balances playability and winning probability to maintain player interest;
• Compact design saves space, making it easy to place in venue corners or pedestrian corridors;
• Supports customized configuration of candies and small gifts to fit local consumer preferences.
•  

Simulators (2 Models)

1. Shooting Machine - Adventure: 4K ultra-high-definition large screen presents realistic 3D game scenes, including jungle exploration and treasure hunting themes; the gun controller features an ergonomic design for comfortable grip, with multi-sensory feedback (sound, light, vibration) creating an immersive shooting experience.
2. Super Bike: Equipped with a real motorcycle seat and handlebars, with adjustable resistance to simulate different road conditions; 360° panoramic visual effects paired with wind speed simulation technology restore the thrill of outdoor riding. Supports single-player time trials and online ranking challenges, popular among young motorcycle enthusiasts.
3.  

3. Professional Machine Manufacturing

• High-quality material selection: Food-grade ABS plastic for contact parts, wear-resistant metal for frames, and low-power, long-life high-definition displays;
• Strict quality control: Each component undergoes precision processing and testing, including safety performance inspections, functional debugging, and durability tests;
• Indonesian market customization: Adjusted equipment voltage to local standards (220V), added Indonesian-language operation interfaces and instruction labels, and enhanced dustproof and moisture-proof designs to adapt to local climate conditions;
• Transparent production process: Regularly updated the client on progress with production photos and test videos to ensure peace of mind.
•  

4. Client Inspection

• Arranged a professional team to demonstrate the functions of each machine, including startup, operation, scoring, and prize redemption processes, ensuring all equipment met agreed standards;
• Conducted safety tests in the client’s presence, such as seat load-bearing tests, surface impact resistance tests, and electrical safety inspections, verifying compliance with Indonesian safety regulations;
• Addressed client inquiries on-site, adjusted details according to their suggestions (e.g., display brightness adjustment, controller sensitivity calibration), and confirmed final acceptance.
•  

5. Product Shipment

• Each machine was wrapped in shockproof bubble film and hard cartons, with additional wooden frames for large equipment to prevent damage during transportation;
• Selected a reliable international logistics partner with extensive experience in shipping amusement equipment to Indonesia, providing complete documents (quality certificates, import customs declarations, etc.) to ensure smooth customs clearance;
• Real-time logistics tracking, updating the client daily on shipment time, port arrival information, and customs clearance progress to ensure timely information synchronization;
• Equipment arrived at the client’s venue on schedule without damage or missing parts.
•  

6. On-Site Installation & Guidance

• Optimized on-site layout according to the 300sqm venue plan, ensuring reasonable equipment spacing (1.5-2 meters of passage) for smooth pedestrian flow and maximum space utilization;
• Completed equipment assembly, wiring, and debugging, testing the functionality, network connectivity, and safety performance of each machine to ensure normal operation;
• Provided hands-on training for the client’s staff, including daily operation, simple maintenance (e.g., cleaning, part replacement), and troubleshooting of common issues;
• Left detailed installation and maintenance manuals (Indonesian + English) and provided 24/7 technical support contact information.
•  

7. Venue Operation Status

• Zoned design: Divided into parent-child interaction area (Rainbow Castle, Candy Shop), competitive area (Two-Player Racing, Super Bike), casual entertainment area (Air Hockey, Hit Clown), and shooting experience area (Adventure Shooting, Two-Player Shooting), with clear functional divisions and smooth pedestrian flow;
• Space utilization: Compact yet reasonable equipment placement, with 1.5-2 meters of walking space reserved between each machine, accommodating 50-80 people simultaneously without overcrowding;
• Supporting facilities: Equipped with comfortable rest seats, prize redemption counters, and clear signage to enhance the overall consumer experience;
• Operational results: Maintained high foot traffic since opening, especially on weekends and holidays. Two-Player Racing, Crazy Basketball, and Candy Shop became the most popular equipment, achieving stable daily revenue.

8. Client Feedback

• "The equipment selection perfectly aligns with our market positioning – both children and young people can find their favorite games. Parent-child interaction equipment has become a major highlight, attracting a large number of family customers."
• "The equipment quality is excellent – no major malfunctions after months of operation, and daily maintenance is simple, reducing operational costs."
• "The team’s professional service is impressive – every link from demand communication to installation guidance is handled meticulously, with timely and effective after-sales support."
• "The amusement park has quickly gained popularity locally, with many repeat customers, becoming a steadily profitable business. In the future, we plan to expand the venue and continue cooperating with your company to add more equipment."